Professionals

Progressing in your career, conducting a job search and navigating rapid changes in the marketplace and workplace can be a challenge for the professional. This is where one's soft -- or leadership -- skills come into play.

For example, according to the National Association of Colleges and Employers the top qualities that employers are seeking in employees include the ability to work within a team structure and top-notch communication, decision-making, problem-solving and organizational skills. Employers also have expressed the importance of an employee fitting in with the culture of a particular company, demonstrating initiative and possessing the abilities to absorb information, follow instructions, meet deadlines and work autonomously when necessary. These are just some of the soft skills -- sometimes referred to as leadership skills -- that are essential to survive and succeed in the workplace.                                                                                                                                                 
Moreover, this is the conclusion of  the classic study by The Carnegie Institute of Technology, which found that soft skills more than hard skills are responsible for one's financial success. This was the topic of one my weekly blog posts:
 
The PROWESS Workshops listed below are tailored to the needs of both young professionals who require training in workplace readiness basics and experienced professionals who desire a refresher.
  

Workshops run two hours, but can be tailored in content and length to meet a group or company's training requirements for its members or employees. Workshop topics change periodically to reflect current trends in hiring and promoting.

Companies and organizations may contact me to inquire about and arrange for Workshops for their employees, and individuals may contact me to inquire about and register for private or semi-private Workshops and pricing at jeanne.nelson@prowessworkshops.com or through the site

MODULE A - SOCIAL BASICS

First Impressions
What does your appearance say about you to hiring managers, clients, coworkers and business associate? Participants will learn about appropriate and stylish dress, body language, greeting others, making introductions, handshakes, voice tones, attitude and simple courtesies. 
 
Business versus Social Events
When and how is it proper to respond to an invitation? What should you wear? Throughout college and career, it is vital to know how to manage the various social events one will encounter. Participants will learn the differences between business and social events and how to manage those that overlap.
 
Dining Do’s and Don’ts
There’s more to dining properly than merely selecting the correct fork. Whether you're attending a business breakfast, luncheon, tea, reception, dinner or networking event, knowledge of proper dining etiquette and protocol is crucial to making a strong and lasting positive impression. This workshop addresses the basics that will help participants to be comfortable and confident in any dining situation.
 
MODULE B - NETWORKING
 
Exploring Your Network
Who do you know?  Who knows you?  Who you know is just as important as what you know, as business and job opportunities can emanate from anyone and anywhere. Participants will address the value of identifying and nurturing their contacts and building and maintaining their networks. The Workshop will include the practical activity of outlining and mapping partcipants' networks. 
 
In-Person Networking Techniques
Getting out to meet people is essential in any profession. In particular, getting in and out of crowded rooms full of strangers smoothly and effectively and accomplishing one's goals involves strategy and practice. Participants will learn techniques of "working a room," including the practicalities of managing food and drink, introductions, conversation and business card exchanges. 
 
Social Networking - Your Internet Presence
How can social networking be a positive force for your personal and professional growth? How can it hurt you? What will your dream employer, friends or romantic interest discover about you on the Internet?  Participants will learn how to enhance and manage their Internet presence through social networking, emailing, texting and on-line posting; participants will also learn how to set up or improve their LinkedIn Profiles. 
 
MODULE C - THE JOB SEARCH
 
Crafting the Resume & Cover Letter
It's never too soon to have a well-crafted resume, which is an essential document for college and grad students and job seekers.  Participants will explore techniques for creating outstanding resumes, and composing and customizing winning cover letters.
 
Nailing the Interview
The interview can be nerve-wracking for anyone. Workshop participants will learn and practice the soft skills required in preparing for, conducting and nailing various types of interviews. 
 
MODULE D - WORKPLACE ETIQUETTE, ETHICS, AND EMPATHY

Workplace Readiness - Part 1
What are the differences between college and the workplace?  Part 1 will address protocol and ethics in the workplace, and how it differs from the academic environment. Whether working in a part-time job, pursuing an internship, or settling into that first full-time position, understanding the complexities of corporate life can provide young professionals with the edge they need to succeed in a corporate setting. Participants will discuss and explore how to work within a team as well as autonomously, and interact professionally with coworkers, bosses, senior managers, clients, vendors, various business associates support personnel and others in the workplace.  
 
Workplace Readiness - Part 2
Getting along with coworkers in the modern multi-cultural workplace and working effectively within teams are key elements of career success. Part 2 will focus on empathy in the workplace and the trend toward corporate affinity groups and how to deal with difficult personalities and situations. 
 
Prepare to Negotiate
The ability to negotiate is critical in one’s professional life, and is directly tied to decision-making and problem-solving, skills that employers require and every job demands. Job candidates will negotiate salary, benefits, perks and aspects of the position and employees will negotiate the terms of assignments, projects, policies and promotions, settle differences and reach agreements, compromise or consensus. In this Workshop, participants will learn the concept and basics of negotiation as well as to recognize situations that require or invite negotiation, and then practice their negotiating skills and techniques in sample scenarios.